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Archive => Archived Boards => Local Issues => Topic started by: pjarvis98 on August 31, 2015, 09:00:38 AM

Title: marple recycling/tip
Post by: pjarvis98 on August 31, 2015, 09:00:38 AM
The tip has been taken over by a company. We experienced problems with aggressive staff and a number of others have since. Ive contacted the company but heard nothing. Has anyone else any experiences with the new company?
Title: Re: marple recycling/tip
Post by: admin on August 31, 2015, 09:27:27 AM
As far as I can work out these are the contact details you need to complain: Jennifer Perkins, Communications Manager on 01204 374 220 or email: Jennifer.perkins@viridor-laing.co.uk

Are these the details that you used?
Title: Re: marple recycling/tip
Post by: pjarvis98 on August 31, 2015, 02:52:31 PM
Thank you we just used the feedback form. I will resent to that address. I'm missing the friendly men
Title: Re: marple recycling/tip
Post by: marple syrup on September 01, 2015, 08:54:28 AM
Can you provide more details? We use this tip often (although haven't since it's changed hands)

What exactly happened in your experience? Aggresive is a strong word - do you mean they were just over-zealous about where to put things?
Title: Re: marple recycling/tip
Post by: corium on September 01, 2015, 09:41:23 AM
I'm slightly confused. I thought Viridor has run the facility ever since it opened following its refurb. as they do other Stockport facilities e.g at Bredbury. So is it a case of some individual employees?
Title: Re: marple recycling/tip
Post by: amazon on September 01, 2015, 08:43:56 PM
I'm slightly confused. I thought Viridor has run the facility ever since it opened following its refurb. as they do other Stockport facilities e.g at Bredbury. So is it a case of some individual employees?

Perhaps the person has not used the tip since viridor took  over and finds it a little different .
Title: Re: marple recycling/tip
Post by: corium on September 02, 2015, 09:39:35 AM
Could be. Personally I've always found the employees helpful when asked. Usually they re just chatting to each other, sitting in their box or occasionally pushing a broom.
Title: Re: marple recycling/tip
Post by: mikes on September 02, 2015, 04:37:36 PM
Personally I've found the staff at both Marple and Bredbury tips to be very helpful.  I was asked the other day where I had come from as they were trying to discourage out-of-towners from using the facilities, but this wasn't a problem for me.