Sky + and HD boxes defective.

[wolfman]

Thousands of television viewers will have to replace their digital boxes after a technical fault was discovered, BSkyB has said.
Thousands of Sky TV digital boxes will need replacing due to a technical fault About one in ten Sky+ high definition customers are believed to be affected by the fault, which was discovered in the first batch from West Yorkshire-based manufacturer Pace.

All customers with the faulty boxes will receive a new one within three months. They will also be given three months' free subscription, worth £29.25, as compensation, the company said.

The problem with the boxes relates to the quality of connections in the internal cabling and has been rectified by Pace in later batches.

A statement on the Sky website said: "The assembly flaw does not involve a faulty component, such as a hard drive, or a software problem.

"Importantly, Pace has confirmed that the assembly flaw does not pose a safety risk.

"The box can continue to be used in the normal way, as installed by a Sky engineer, until we come to replace it."

The 90,000 boxes in the affected batch from Pace are model numbers 9F3001, 9F3002, 9F3003 and 9F3004.
from press association