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Archive => Archived Boards => Local Issues => Topic started by: amazon on November 25, 2013, 05:00:28 PM

Title: Coop marple
Post by: amazon on November 25, 2013, 05:00:28 PM
Just been to shop at coop marple . The staff have just been told all overtime has been stopped .

That's not very good just before Christmas one said someone has to pay for the new click collect .service is that up and running yet .if it is not very busy .
Title: Re: Coop marple
Post by: wheels on November 25, 2013, 05:22:53 PM
Just been to shop at coop marple . The staff have just been told all overtime has been stopped .

That's not very good just before Christmas one said someone has to pay for the new click collect .service is that up and running yet .if it is not very busy .

I was told it was available for use on a trial bases about 3 weeks ago. Really can't imagine who will use such a service when everyone else delivers.  Euan Sutherland has made it clear that he wants the Co-op to concentrate on its core  business being the smaller connivance stores, and that there will be disposal of larger stores.I don't know is you would call Marple Co-op a small store or one of the larger ones. Its certainly the largest Co-op in the area but still small by others standards.
Title: Re: Coop marple
Post by: admin on November 25, 2013, 06:15:27 PM
A quick search on "click and collect" suggests that all the supermarket chains are doing it and many other types of shops too.
Title: Re: Coop marple
Post by: Dave on November 26, 2013, 11:04:20 AM
Euan Sutherland has made it clear that he wants the Co-op to concentrate on its core  business being the smaller connivance stores, and that there will be disposal of larger stores.I don't know is you would call Marple Co-op a small store or one of the larger ones. Its certainly the largest Co-op in the area but still small by others standards.

'Connivance stores' - I love it!  Seriously, as wheels says, the Co-op Marple is large by Co-op standards, so if this means they are going to sell up that has to be good news for Marple shoppers. Bring it on!


Title: Re: Coop marple
Post by: wheels on November 26, 2013, 11:55:34 AM
A quick search on "click and collect" suggests that all the supermarket chains are doing it and many other types of shops too.

And as I said I can't imagine who would use such a service.
Title: Re: Coop marple
Post by: Bowden Guy on November 26, 2013, 12:53:42 PM
How about the 29.84m people who are out working every day?
Title: Re: Coop marple
Post by: amazon on November 26, 2013, 01:12:05 PM
'Connivance stores' - I love it!  Seriously, as wheels says, the Co-op Marple is large by Co-op standards, so if this means they are going to sell up that has to be good news for Marple shoppers. Bring it on!



If they do who do you think might take it on ..  ;)
Title: Re: Coop marple
Post by: amazon on November 26, 2013, 01:13:39 PM
How about the 29.84m people who are out working every day?

Do they all shop at the coop .in marple .
Title: Re: Coop marple
Post by: wheels on November 26, 2013, 03:28:03 PM
How about the 29.84m people who are out working every day?

Thyen they would have things deliver as most of us do. Sainsburys deliver up until 11pm.

You seem to miss the point thats its the picking up that I find strange.
Title: Re: Coop marple
Post by: Bowden Guy on November 26, 2013, 03:57:43 PM
And what happens to your delivery if you're not in?The key advantage of these services is that you can collect your goods when it is convenient for YOU, not the delivery company\courier.
Title: Re: Coop marple
Post by: amazon on November 26, 2013, 04:00:59 PM
And what happens to your delivery if you're not in?The key advantage of these services is that you can collect your goods when it is convenient for YOU, not the delivery company\courier.

Can't see it working at the coop to many gaps on shelves .
Anybody out there that's used this service yet . From the coop .
Title: Re: Coop marple
Post by: wheels on November 26, 2013, 04:36:05 PM
And what happens to your delivery if you're not in?The key advantage of these services is that you can collect your goods when it is convenient for YOU, not the delivery company\courier.

Do you understand how this works Supermarkets only deliver in the narrow time slot you book.


Title: Re: Coop marple
Post by: chicken lady on November 26, 2013, 06:38:42 PM
I think the advantage is that you can collect at a time to suit yourself, rather than the 1 -2 hour timeslot offered by delivery, and also that you avoid delivery charges if you collect. Possibly not an issue for some.
Title: Re: Coop marple
Post by: chicken lady on November 26, 2013, 06:54:27 PM
Sorry Bowden Guy, I posted before I read yours!
Title: Re: Coop marple
Post by: artcatdog on November 26, 2013, 09:45:01 PM
Hi, just a post about the new service at the Co-op. The service is currently a trial, it is not open for public use just yet. The Co-operative Food is looking to shake off its dated image and is investing in its future. This trial is one of four in operation, apparently. When people say "it won't work, why not just go instore and buy it", Well the thing is convenience! Most working people lack time and convenience is king. Tesco have spent nearly £200 million on its online operation in recent years and that includes 'click and collect' so there must be something in it.

The supermarket is evolving! The high street is disappearing and so are big box supermarkets. The future of food is online and smaller conveniene stores are the future too.

People can be so negative about things, the poor old Co-op Food are dammed if they do and dammed if they don't. It's so easy to be bitter and negative when you don't understand or don't want to understand something.
Through these tough times the Co-op food are trying their best to make the best of a bad situation with regard to the banking mess.

If the food don't act now they will be left behind and as a loyal customer I am glad they are future proofing the business. A lot of people rely on The Co-op for a job. If the company don't react to the fast paced changing world we live in then staff will have more to moan about than losing out on a bit of over time.

When it is open to the public, why not give it ago, you never know you might actually like it!  
Title: Re: Coop marple
Post by: ringi on November 26, 2013, 10:10:15 PM
Sorry unless the products come from a warehouse rather than the Marple Co-op I would not trust them to have in stock what I ordered.

I can’t see us every using it, as Tesco is just so good and we never have problems getting a time slot that works for us.

However if the Co-op sends the good from a warehouse with a stock control system that worked, I could see someone using it that drove past the Co-op often, as it would let them get a bigger range then is stocked at Marple.

It is a shame that the Co-op has taken away disabled parking spaces to do it.
Title: Re: Coop marple
Post by: artcatdog on November 26, 2013, 10:29:06 PM
Sorry unless the products come from a warehouse rather than the Marple Co-op I would not trust them to have in stock what I ordered.

I can’t see us every using it, as Tesco is just so good and we never have problems getting a time slot that works for us.

However if the Co-op sends the good from a warehouse with a stock control system that worked, I could see someone using it that drove past the Co-op often, as it would let them get a bigger range then is stocked at Marple.

It is a shame that the Co-op has taken away disabled parking spaces to do it.


The Co-op haven't taken disabled spaces, the two spaces used were actually parent and child spaces. Which most people ignore anyway.
Title: Re: Coop marple
Post by: rsh on November 27, 2013, 12:48:55 PM
Hi, just a post about the new service at the Co-op. The service is currently a trial, it is not open for public use just yet. The Co-operative Food is looking to shake off its dated image and is investing in its future. This trial is one of four in operation, apparently. When people say "it won't work, why not just go instore and buy it", Well the thing is convenience! Most working people lack time and convenience is king. Tesco have spent nearly £200 million on its online operation in recent years and that includes 'click and collect' so there must be something in it.

The unfortunate thing is, I'd confidently guess that the same week's worth of shopping would still be cheaper including a £4 Tesco/Sainsbury's delivery charge than it would be to collect for free from the Co-op. And there'd be a massively bigger variety of products (unless they're using a warehouse) and perhaps better likelihood of stock availability. And no contending with the dreaded Co-op car park!

As usual, the Co-op is a few years behind the crowd - convenience isn't always as important as price these days and more people are willing to shop around (and at a few different supermarkets) to get the best prices on promotions etc. The current tactics of getting 10% back on your receipt only goes to prove that you've been overcharged by about 10% to start with!

Marple would be much better off (both as a town and in our pockets) with a cheap Asda on the Co-op site, a quality Waitrose on Chadwick St and maybe a couple of small Co-op convenience stores on the peripheries in Rose Hill, Marple Bridge, for example.
Title: Re: Coop marple
Post by: amazon on November 27, 2013, 03:57:40 PM
The unfortunate thing is, I'd confidently guess that the same week's worth of shopping would still be cheaper including a £4 Tesco/Sainsbury's delivery charge than it would be to collect for free from the Co-op. And there'd be a massively bigger variety of products (unless they're using a warehouse) and perhaps better likelihood of stock availability. And no contending with the dreaded Co-op car park!

As usual, the Co-op is a few years behind the crowd - convenience isn't always as important as price these days and more people are willing to shop around (and at a few different supermarkets) to get the best prices on promotions etc. The current tactics of getting 10% back on your receipt only goes to prove that you've been overcharged by about 10% to start with!

Marple would be much better off (both as a town and in our pockets) with a cheap Asda on the Co-op site, a quality Waitrose on Chadwick St and maybe a couple of small Co-op convenience stores on the peripheries in Rose Hill, Marple Bridge, for example.

Don't know about the warehouse bit there's two lads going round with sort of a trolley with black boxes on taking goods of the shelves and puting them in the boxes .so if they are doing it that way .theres going to be a lot of Un filled orders . A small coop marple bridge would be ok .dont know were it would go though ...
Title: Re: Coop marple
Post by: gazwhite on November 27, 2013, 10:32:35 PM
If there was a 'small co op convenience store' in Marple Bridge, what products would you purchase from it - and roughly how often?
Title: Re: Coop marple
Post by: Bluezorro on November 28, 2013, 08:34:08 AM
RSH

You are well off the mark.

Yes some people shop around for a weekly shop or delivery but does that affect the coop?

The co-op in marple is very much based upon conveniance.
If it was based on price, why does it always sell out of essentials such as warbutons bread milk and eggs.
These are all a pound at iceland but at least a third dearer at the coop.
Title: Re: Coop marple
Post by: amazon on November 28, 2013, 02:37:04 PM
If there was a 'small co op convenience store' in Marple Bridge, what products would you purchase from it - and roughly how often?
Don't know would possibly still use the post office .they won't be a coop Marple bridge no were to go ...

Title: Re: Coop marple
Post by: Dave on November 28, 2013, 06:40:16 PM
If there was a 'small co op convenience store' in Marple Bridge, what products would you purchase from it - and roughly how often?

That's an odd question! People would use it for what we always use convenience stores for: one or two food or drink items from a wide but basic range - nothing very fancy - and, importantly, open long hours seven days a week.
Title: Re: Coop marple
Post by: Bowden Guy on November 28, 2013, 09:30:58 PM
It's just been announced that Northwich (population 19,259) is going to get a new ASDA superstore in the heart of the town. Their new Waitrose store opened last week. Marple has a similar population and has a small, expensive Co-op per active store whose shelves are often empty. Thank you, Marple in Action.
Title: Re: Coop marple
Post by: Bluezorro on November 28, 2013, 09:49:48 PM
thank smbc, not mia
Title: Re: Coop marple
Post by: Bluezorro on November 28, 2013, 10:02:53 PM
http://www.marpletowncentrestore.co.uk/

looks like something must be happening very soon at chadwick st according to kirklands website
Title: Re: Coop marple
Post by: Bluezorro on November 28, 2013, 10:24:30 PM
What would happen if everybody bought milk, bread and eggs from iceland every friday for a month and see what happens.
Title: Re: Coop marple
Post by: rsh on November 28, 2013, 10:25:54 PM
RSH

You are well off the mark.

Yes some people shop around for a weekly shop or delivery but does that affect the coop?

The co-op in marple is very much based upon conveniance.
If it was based on price, why does it always sell out of essentials such as warbutons bread milk and eggs.
These are all a pound at iceland but at least a third dearer at the coop.

Well off what mark?

If the co-op is based on convenience (and it must be) then why would anyone find it more convenient to 'click and collect' their loaf of bread and milk rather than just walk into the shop and pick it up themselves? It's not like they're offering a wider product range than what's actually in the store, as other supermarkets do with collection (eg Tesco Direct). Without doubt it's co-op's understanding of the market that's well off the mark here.

And the fact that Marple's only supermarket is an oversized convenience store with oversized convenience store prices is exactly what's wrong with the situation. (Please let something happen on Chadwick St!)
Title: Re: Coop marple
Post by: rsh on November 28, 2013, 10:29:18 PM
What would happen if everybody bought milk, bread and eggs from iceland every friday for a month and see what happens.

Is this a defence of the co-op? If this happens every week, you'd think they'd spot the trend and adjust their stock ordering... Most other supermarkets would.
Title: Re: Coop marple
Post by: Bluezorro on November 28, 2013, 11:02:03 PM
How could everybody boycotting the coop be a defence???

no, they might drop their prices!

In theory, it would never actually happen.

They need to be shown that they cant charge what they like for things.

"convenience isn't always as important as price these days and more people are willing to shop around"

Your quote, I was merely suggesting that people in marple use the coop for convenience.

Regarding chadwick st, please refer to my earlier post from 10:02





Title: Re: Coop marple
Post by: simonesaffron on November 29, 2013, 07:53:37 AM
For many years now the co-op has let down the people of Marple. It has completely under-achieved in terms of service/potential for a retailer.

It has a revenue base of  £13m per annum yet it consistently offers us; inflated prices, lack of variety, narrow sell by dates (I don't understand how it does this this one) and a customer interface that is at best spasmodic.

As an organisation it has now completely abdicated any responsibilities that it felt it had to the people of Marple. IMHO, it is now completely tired and long beyond its own BBD.

Any of the other major retailers would undoubtedly provide a better service and I personally would prefer most/any of them to be where the co-op is standing now   
Title: Re: Coop marple
Post by: hollins on November 29, 2013, 09:26:38 AM
Regarding chadwick st, please refer to my earlier post from 10:02

Bluezorro - could you clarify this. I couldn't make the web link that you posted at 10.02 work (and I wasn't aware that Kirkland Developments had a website).
Title: Re: Coop marple
Post by: u360213 on November 29, 2013, 02:34:47 PM
For many years now the co-op has let down the people of Marple. It has completely under-achieved in terms of service/potential for a retailer.

It has a revenue base of  £13m per annum yet it consistently offers us; inflated prices, lack of variety, narrow sell by dates (I don't understand how it does this this one) and a customer interface that is at best spasmodic.

As an organisation it has now completely abdicated any responsibilities that it felt it had to the people of Marple. IMHO, it is now completely tired and long beyond its own BBD.

Any of the other major retailers would undoubtedly provide a better service and I personally would prefer most/any of them to be where the co-op is standing now  

Sadly this is true.
The veg. in particular is being belief and almost always goes off within a day or so.
Lesson learned, always make 5 mins extra for a trip to the greengrocers, miles fresher and a fraction of the price.

Post modded for readability. Please note that you can't add comments in the middle of a quote and make it readable unless you mess with the "quote" tags. Howard
Title: Re: Coop marple
Post by: amazon on November 29, 2013, 03:06:44 PM
Bluezorro - could you clarify this. I couldn't make the web link that you posted at 10.02 work (and I wasn't aware that Kirkland Developments had a website).

What's Kirkland developments got to do with the coop.
Title: Re: Coop marple
Post by: Bluezorro on November 29, 2013, 06:25:11 PM
The defunct link was the big showcase for chadwick st by kirklands last year.

It has now vanished.
Title: Re: Coop marple
Post by: Bluezorro on November 29, 2013, 06:28:13 PM
Rsh brought up kirkland amazon.
Title: Re: Coop marple
Post by: Dave on December 12, 2013, 01:03:28 PM
New signs going up at the Co-op today - two hours free parking, and after that it will cost - I think the signs said £60.   Very good news, and just in time before the last-minute Christmas food shopping gets under way.   :)
Title: Re: Coop marple
Post by: Harry on December 12, 2013, 01:21:31 PM
New signs going up at the Co-op today - two hours free parking, and after that it will cost - I think the signs said £60.   Very good news, and just in time before the last-minute Christmas food shopping gets under way.   :)

I very much doubt that they'll enforce it. People in Marple tend to ignore parking restrictions anyway. And most do their food shopping in Hazel Grove or Bredbury.
Title: Re: Coop marple
Post by: amazon on December 12, 2013, 01:28:18 PM
I very much doubt that they'll enforce it. People in Marple tend to ignore parking restrictions anyway. And most do their food shopping in Hazel Grove or Bredbury.
They might if it's number recognition camera . I was told this was coming a few months ago .
Title: Re: Coop marple
Post by: Howard on December 12, 2013, 02:27:41 PM
I imagine that there will be a few Parking Charge Notices issued over then next few weeks. If you get one, here are the rules (http://www.adviceguide.org.uk/england/consumer_e/consumer_cars_and_other_vehicles_e/consumer_driving_and_parking_e/consumer_parking_tickets_e/consumer_parking_tickets_on_private_land_e/youve_got_a_parking_ticket_on_private_land_what_can_you_do.htm). Whether the ticket can be enforced by the issuer having access to the DVLA licence plate database depends on whether the issuer is a member of the British Parking Association.
Title: Re: Coop marple
Post by: amazon on December 12, 2013, 02:45:56 PM
I imagine that there will be a few Parking Charge Notices issued over then next few weeks. If you get one, here are the rules (http://www.adviceguide.org.uk/england/consumer_e/consumer_cars_and_other_vehicles_e/consumer_driving_and_parking_e/consumer_parking_tickets_e/consumer_parking_tickets_on_private_land_e/youve_got_a_parking_ticket_on_private_land_what_can_you_do.htm). Whether the ticket can be enforced by the issuer having access to the DVLA licence plate database depends on whether the issuer is a member of the British Parking Association.

But a lot of people won't know this . It's really just a deterrent to stop people parking all day there .when they can just go a few hundred yards past fire station and walk back . To the coop .it needs something doing they must be losing custom . Anybody know how the click collect service is doing if it's up and running yet .
Title: Re: Coop marple
Post by: Dave on December 12, 2013, 06:23:25 PM
I think it's a lot more than a deterrent.  The company running it, called something like Smart Parking, is a member of the British Parking Association and will therefore have access to the DVLA database.  So it looks like a number plate recognition set-up.

I gather the charge for overstaying your two hours isn't £60 - it's £90.   :o  And as for this.....
I very much doubt that they'll enforce it. People in Marple tend to ignore parking restrictions anyway.
....I think Harry and 'people in Marple' have got an expensive surprise coming just in time for Christmas!   ;D
Title: Re: Coop marple
Post by: amazon on December 12, 2013, 07:19:16 PM
I think it's a lot more than a deterrent.  The company running it, called something like Smart Parking, is a member of the British Parking Association and will therefore have access to the DVLA database.  So it looks like a number plate recognition set-up.

I gather the charge for overstaying your two hours isn't £60 - it's £90.   :o  And as for this.........I think Harry and 'people in Marple' have got an expensive surprise coming just in time for Christmas!   ;D

Thanks Dave .thats what I was told a few months ago .
Title: Re: Coop marple
Post by: My login is Henrietta on December 12, 2013, 09:17:50 PM
New signs going up at the Co-op today - two hours free parking, and after that it will cost - I think the signs said £60.   Very good news, and just in time before the last-minute Christmas food shopping gets under way.   :)
Fair enough. The previous notices said that parking was free for Co-op customers - not for people wanting to wander round Marple and not shop in the Co-op. There is ample parking, both chargeable and free, elsewhere for them. I can't imaging that anyone would need to be in the Co-op for more than 2 hours.
Title: Re: Coop marple
Post by: amazon on December 12, 2013, 09:32:59 PM
Fair enough. The previous notices said that parking was free for Co-op customers - not for people wanting to wander round Marple and not shop in the Co-op. There is ample parking, both chargeable and free, elsewhere for them. I can't imaging that anyone would need to be in the Co-op for more than 2 hours.
Good point considering there not a lot on the shelves when you go in some days ......
Title: Re: Coop marple
Post by: Dave on December 19, 2013, 01:11:00 PM
Day three of the new parking regime at the Co-op, and already it's much better - you can actually find a space now.  :)
Title: Re: Coop marple
Post by: amazon on December 20, 2013, 03:01:32 PM
Day three of the new parking regime at the Co-op, and already it's much better - you can actually find a space now.  :)
Do we know if anyone booked yet . Have you seen the price of the gold plated fresh turkeys they are trying to sell .
Title: Re: Coop marple
Post by: corium on December 23, 2013, 12:33:55 PM
See new parking notices at the Coop. What isn't clear is whether the 2 hour parking restrictions are 24 hour which means it can't be used for cinema trips anymore. Does anyone know - the staff didn't yesterday.
Title: Re: Coop marple
Post by: amazon on December 23, 2013, 02:09:19 PM
See new parking notices at the Coop. What isn't clear is whether the 2 hour parking restrictions are 24 hour which means it can't be used for cinema trips anymore. Does anyone know - the staff didn't yesterday.
There's a car park on Chadwick street opposite the cinema . But I think you have to pay on that one .
Title: Re: Coop marple
Post by: mikes on December 23, 2013, 11:00:05 PM
There's a car park on Chadwick street opposite the cinema . But I think you have to pay on that one .

Not after 6:00pm you don't
Title: Re: Coop marple
Post by: Belly on December 23, 2013, 11:12:02 PM
See new parking notices at the Coop. What isn't clear is whether the 2 hour parking restrictions are 24 hour which means it can't be used for cinema trips anymore. Does anyone know - the staff didn't yesterday.

As its almost certainly an automated system I suspect you probably do need to observe the two hour rule at all times. These systems often dispense tickets like confetti.
Title: Re: Coop marple
Post by: marveld on December 26, 2013, 09:10:17 PM
See new parking notices at the Coop. What isn't clear is whether the 2 hour parking restrictions are 24 hour which means it can't be used for cinema trips anymore. Does anyone know - the staff didn't yesterday.

I asked one of the Co-op Supervisors and she informed me that that car park wasn't checked after 6pm-7pm, so you would be OK if you were parking for the cinema. I will double check this with Peter (store manager) if I see him.